Ursa Major Solar uses validation rule fields What are two of these fields

A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.

What should an administrator do to meet this requirement?

Create a workflow rule on the opportunity object.
Correct. Automate your organization’s standard process by creating a workflow rule.

The support group at Ursa Major Solar has the following requirements:Agents need to capture different information for product support and inquiry cases.The lifecycle for inquiry cases should have fewer steps than the lifecycle for product support cases.Which three features should an administrator use to meet these requirements?

Choose 3 options.

Support processesCorrect. After creating a support process, it is assciated with a record type. Based on the record type chosen when creating a record (product support or inquiry in this example), the support process associated is used to determine the "status" field picklist on the case object. Record typesCorrect. Record types determine which page layouts and picklst values users have access to, so creating two different record types for product support vs. inquiry will meet these requirements.Page layouts

Correct. Page layouts control the layout and the organization of buttons, fields, links, etc. on object record pages. The admin is able to use page layouts to customize the content of record pages and make them unique for product support vs. inquiry.

At Ursa Major Solar, an administrator has set up a new user. The user needs to activate the account before the email link expires by default.

How long does the user have before the link expires?

C. 7 days
Correct. The account verification link emailed to new users expires after 7 days, and users must change their password the first time they log in.

An administrator at Ursa Major Solar is configuring password requirements for the company's users.Which three actions are administrators able to configure?

Choose 3 options.

Set the length of time before passwords expire.Correct. The length of time until a user password expires and must be changed defaults to 90 days. An admin is also able to change this setting to an expiration date that's earlier or later than the default expiration date, or set it to never expire.Set password complexity requirements.Correct. An admin can set password complexity requirements such as the types of character's that must be used in a user's password.Set maximum invalid login attempts.

Correct. An admin is able to set the maximum number of invalid login attempts before a user is locked out of their account.

Universal Containers has a complex sales process with multiple record types, each shared with all Profiles. Some users complain about the Record Type selection screen when creating new Opportunities.Which two actions should the System Administrator take to allow these users to bypass choosing a Record Type?

Choose 2 options.

Remove Record Types from the users' Profiles.Correct. Each profile is associated with a single record type; users will never be prompted to select a record type when creating records.Instruct users to update the Default Record Type in My Settings.

Correct. Set an option to automatically insert your default record type when you create records.

What two valid assignee options should an administrator use to configure case assignment rules?

Choose 2 options.

Correct. User and queue can be assigned to a case.

Ursa Major Solar has the following environment and requirements:A new custom object named Regulations__c is a child of the account object.All users need the ability to view Regulations__c when viewing accounts with the sales account page layout.

How should an administrator provide access to Regulations__c on the sales account page layout?

By adding a new related list for Regulations__c to the sales account page layout
Correct. Adding the related list will allow users to access the child accounts.

A System Administrator will use the Import Wizard to update existing Account records.

Which values can the Import Wizard use to find matching records?

Account Name and Site fields
Correct. Match Account Id, Account Name, and Account Site exactly as they appear in the application.

A System Administrator wants to implement a feature for call recording to monitor customer service quality using Salesforce Service Cloud.Which two statements regarding call recording should be considered when implementing this requirement?

Choose 2 options.

Call recording is a feature that a developer might create with Salesforce App Cloud.Correct. Use a developer to code to create solutions for complex processes.Call recording is a feature of some add-on products from the AppExchange.

Correct. Use the AppExchange to find solutions for complex processes.

Universal Containers has a renewals sales team that will use the Opportunity object. They want to use many of the same picklist fields that are already defined, but will need unique picklist values.

What feature allows a System Administrator to maintain the same field for two different teams?

Record Types
Correct. Record types determine whcih business processes, page layouts, fields and picklist values a user can access and allow the admin to maintain the same field for two different teams.

Universal Containers wants the sales team to access information about Closed Won Opportunities with a common competitor for all pending big deals.

Which features should the System Administrator implement?

Competitors and Similar Opportunities
Correct. Enable similar opportunities and competitors to allow users to find Closed - Won opportunities that match the attributes of an opportunity they're currently working on, so they can quickly access information that can help them close their deals.

What should a System Administrator configure to provide each Sales Rep a dashboard that shows their current Opportunity pipeline?

Set the Dashboard Running User to the current user.
Correct. The dashboard viewer allows the dashboard readers see data as themselves, according to their own access to data. These types of dashboards are often called dynamic dashboards.

Ursa Major Solar uses Validation Rule Fields.What are two of these fields?

Choose 2 options.

Error MessageCorrect. An error message displays to the user when a field fails the validation rule.Error Condition Formula

Correct. An error Condition Formula is the expression used to validate the field.

Universal Containers wants to create a Workflow Rule to send an email alert to members of its Board of Directors, none of whom use Salesforce.

How many of the board members can be added to a single Email Alert?

Up to 5 additional email addresses can be added to the Email Alert.
Correct. Salesforce allows up to five additional email addresses for recipients who are not Salesforce users, leads, or contacts.

Ursa Major Solar is using products and price books.Which two items should an administrator take into considerations about these features?

Choose 2 options.

A product can have a different list price in different price books.Correct. Each product can exist in multiple price books with different prices and currency.The standard and list price for a product can be listed in more than one currency.

Correct. Each product can exist in multiple price books with different prices and currency.