Forgot to sign out of icloud before erasing iphone

I recently decided to sell my iPhone 7 but I didn't know you had to sign out of iCloud before resetting to factory. I went into the phone after resetting and I don't see the iCloud app. I did disable find my iPhone. I don't have a sim card to try and activate the phone again. Is it possible to sell it now or will the new owner be asked for my apple id and password?

Follow these steps to transfer information to your new device and, if applicable, remove your personal information from your old device.

Forgot to sign out of icloud before erasing iphone

Before you sell, give away or trade in your device, you should first transfer information to your new device, then, if applicable, remove your personal information from your old device.

You shouldn't manually delete your contacts, calendars, reminders, documents, photos or any other iCloud information while you're signed in to iCloud with your Apple ID. This would delete your content from the iCloud servers and any of your devices signed in to iCloud.

Follow these steps to transfer information to your new device and, if applicable, remove your personal information from your old device. 

  1. If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
  2. Back up your device.
  3. If you purchased an AppleCare plan for your device, cancel your AppleCare plan.
  4. Sign out of iCloud and the iTunes & App Store. 
    • If you're using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
    • If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
  5. If you're switching to a non-Apple phone, deregister iMessage.
  6. If in-store trade-in is available in your country or region and you're trading in at an Apple Store, stop here, do not erase your device and visit your nearest Apple Store to pick up your new device. After a Specialist has completed your trade-in, they'll work through the remaining steps with you in the store. If you're completing your trade-in online, continue to step 7.
  7. Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you may need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.
  8. If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
  9. Contact your carrier for help transferring service to a new owner. If you aren't using a SIM card with your device, you can contact them to get help transferring service to the new owner.
  10. Remove your old device from your list of trusted devices.

When you erase your iPhone or iPad, Find My [device] and Activation Lock will be turned off. 

Forgotten your Apple ID or your Apple ID password?

Forgot to sign out of icloud before erasing iphone

If the steps above weren't completed and you no longer have your device, use these steps:

  1. Ask the new owner to erase all content and settings using the above steps.
  2. If you're using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device and click Erase. After the device has been erased, click Remove from Account.
  3. If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it prevents the new owner from deleting your information from iCloud.
  4. If you're switching to a non-Apple phone, deregister iMessage. 
  5. If you're using Apple Pay, you can remove your credit or debit cards on iCloud.com. Choose Account Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.
  6. Remove your old device from your list of trusted devices.
  7. If you purchased an AppleCare plan for your device, cancel your AppleCare plan.

Forgot to sign out of icloud before erasing iphone

Before sending in an Android device to Apple as a trade-in, make sure you do the following:

  • Back up your data.
  • Erase the device.
  • Remove any SIM cards, memory cards, cases and screen protectors.

Contact your device manufacturer if you need help.

Forgot to sign out of icloud before erasing iphone

When you tap Erase All Content and Settings, it completely erases your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center and other services. Your content won't be deleted from iCloud when you erase your device.

Helpful?

Thanks for your feedback.

iPhone / Using iPhone

Related Article: What to do before you sell, give away, or trade in your iPhone or iPad

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i am giving my old phone to a friend. i forgot to sign out of appleid before i hit erase phone. what do i do? i dont want to erase my icloud on my new phone?

iPhone X, iOS 14

Posted on Sep 24, 2021 9:38 PM

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Sep 24, 2021 9:43 PM in response to cherriedenner

How did you erase your iPhone to give it to your friend? Did you open Settings ➔ General ➔ Reset. ➔ Erase All Contents & Settings.. If you used this method, then you were automatically signed out of iCloud and Apple ID. If you used this method and the iPhone was returned to the HELLO screen then you have successfully erased your iPhone and returned it to factory settings.

Axel F.

i forgot to sign out of my apple id before erasing phone. what do i do?

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iCloud / iCloud on my iOS device

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So, I sold my iOS unit, and before you sell it, you are supposed to do the following steps, as instructed on the following website: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support:

Before you sell or give away your iOS device, make sure that you've removed all of your personal information. Follow these steps to protect your data and get your device to its factory default state for the new owner:

  1. Back up your device.
  2. Sign out of iCloud:
    1. Tap Settings > iCloud, scroll down, and tap Sign Out. In iOS 7 or earlier, tap Delete Account.
    2. Tap Sign Out again, tap Delete from My iPhone, then enter your password.
  3. Go to Settings > General > Reset, then tap Erase All Content and Settings.
    • This will completely erase your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services.
    • If you're using iOS 7 or later and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
    • Your content won't be deleted from iCloud when you erase your device.
  4. Contact your carrier for guidance on transferring service to the new owner. If you aren't using a SIM-card with your device, you can contact them to get help transferring service to the new owner.

Well, I did step 2 and 3, I did a Erase all Content and Settings.

But, I forgot step 2, logging out from iCloud.

What I did was I turned off Find my Phone in iCloud settings, then did a total reset

Now, here is my questions:

1. Will the new owner have any problems activating his iCloud account on the device, or will my iCloud ID show up?

2. Also, am I logged out from iCloud after the reset?

I think it would be strange that iCloud credentials would not dissapear after a total reset of the phone, and I am curious as to why you have to perform step 2 at all when you do a total reset...

All help is appreciated 🙂

iPad Air, iOS 8.1.3, null

Posted on Mar 6, 2015 11:43 AM

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Mar 6, 2015 12:54 PM in response to JimHdk

Thanks for the input.

I actually turned off Find my Phone before I did the reset (was mandatory to turn off Find my Phone before I even could do a reset), so it is no longer present among my units in iCloud.

That would mean that the new owner can type in their icloud username and password without problems?

Sold an iOS unit - forgot to logout from iCloud - will there be problems?