The exact benefits will vary according to the type of cloud service being used but, fundamentally, using cloud services means companies not having to buy or maintain their own computing infrastructure. Show No more buying servers, updating applications or operating systems, or decommissioning and disposing of hardware or software when it is out of date, as it is all taken care of by the supplier. For commodity applications, such as email, it can make sense to switch to a cloud provider, rather than rely on in-house skills. A company that specializes in running and securing these services is likely to have better skills and more experienced staff than a small business could afford to hire, so cloud services may be able to deliver a more secure and efficient service to end users. Using cloud services means companies can move faster on projects and test out concepts without lengthy procurement and big upfront costs, because firms only pay for the resources they consume. This concept of business agility is often mentioned by cloud advocates as a key benefit. The ability to spin up new services without the time and effort associated with traditional IT procurement should mean that it is easier to get going with new applications faster. And if a new application turns out to be wildly popular, the elastic nature of the cloud means it is easier to scale it up fast. For a company with an application that has big peaks in usage, such as one that is only used at a particular time of the week or year, it might make financial sense to have it hosted in the cloud, rather than have dedicated hardware and software laying idle for much of the time. Moving to a cloud-hosted application for services like email or CRM could remove a burden on internal IT staff, and if such applications don't generate much competitive advantage, there will be little other impact. Moving to a services model also moves spending from capital expenditure (capex) to operational expenditure (opex), which may be useful for some companies.
From internet banking to deploying your own software for your customers, cloud computing comes with significant benefits, but also some business risks. On this page
Cloud computing has 3 main elements. Cloud-based software refers to computer programs that use the internet to deliver digital tools and store documents, records, digital assets and data on remote servers or computers in data centres. It is often referred to as Software as a Service (SaaS). Cloud-based infrastructure refers to remote computers or data centres that you are able to use for computing, storage, and networking on demand, on a pay-as-you-go basis. Cloud-based platforms refers to complete development and deployment environment. It is typically used to build, test, deploy, manage and update software that is written for your business. These platforms are typically based in remote data centres. Cloud-based softwareCloud-based software refers to programs accessible via any internet-connected device like a computer, laptop, tablet, or mobile phone. Cloud-based software examples
Cloud-based software is an alternative to loading software on your computer and saving information and documents to your computer as local files, or as files saved on hard drives, or as a backup. Common business software provided using this model typically requires a subscription and is accessed via the internet with an ID and password. In recent years, cloud-based software has become the preferred method for many software companies to sell software as a service to business and personal customers. Cloud-based software benefits and risksBenefits
Risks
Cloud-based infrastructure benefits and risksCloud-based infrastructure describes hardware, resources, storage, and network resources. In order for your business to host services and applications in the cloud, you need cloud infrastructure. Cloud-based infrastructure examples
Cloud-based platforms enable large enterprise businesses to build, test and deploy applications, and store, back up, and recover data. Types of cloud-based platforms include:
Cloud-based platform examples
Benefits
Risks
Handing over your data to any cloud-based service entails a level of risk. This risk increases if you choose to use offshore vendors. The Australian Security Cyber Centre (ASCC) recommends not outsourcing information technology to providers outside of Australia. Even if the overseas vendor has an Australian-based facility, it is important to note that foreign-owned vendors operating in Australia may be required by their government to provide access to data held by the provider. This is because their government's laws are not under Australian jurisdiction. For more information visit the ASCC's cloud computing security considerations.
Key areas to consider when choosing a provider are:
Contracting cloud-based servicesFor many small businesses, using existing cloud-based software will meet many business needs. For businesses with needs beyond cloud-based software, IT solutions may involve cloud-based infrastructure or platforms. Once a suitable provider has been identified, a contract including a service level agreement is recommended. Consider including provision for:
Discuss your needs with your IT, business, and legal advisers to ensure the contract protects your business. Also consider...
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