Actions Run this troubleshooting tool built into the HP Smart app for Mac and Windows computers if you are experiencing issues with your printer. Diagnose & Fix performs the following troubleshooting actions:
Install the HP Smart app (Windows, Mac)Install the HP Smart app and set up the printer with a computer running Windows or macOS. Do the following if you are setting up the printer on a Wi-Fi network.
If the printer is not found during a Wi-Fi setup, restore Wi-Fi setup mode on the printer, restart the printer, close then re-open HP Smart, and then try adding the printer again. Run Diagnose & FixLocate and run Diagnose & Fix in the HP Smart app for Mac and Windows computers.
Frequently asked questions (FAQs)Still have a question? Find additional answers and help. What are the requirements to use Diagnose & Fix?Review operating system and app version requirements for the HP Smart Diagnose & Fix feature.
Why do I need to sign in or create an account to use HP Smart?An HP Smart account allows you to print and scan from the HP Smart app, as well as access to premium features such as mobile fax. You can also use HP Smart to remotely manage, share access, and print from anywhere with a compatible HP printer. Which printers are compatible with the HP Smart app?Most wireless-capable printers manufactured in 2010 and later are supported by the HP Smart app. Which languages do the HP Smart app support?HP Smart is currently available in the following languages.
United States hp-detect-load-my-device-portletActions Which of the following locations in MS Windows allows to print a test page?Click on the Windows Start Button.. Select Control Panel.. Double-click Printers and Faxes.. Right-click the printer, then click Properties.. Click Print a Test Page.. After the Test Page has printed, click OK.. What is the correct sequence of steps for enabling automatic virtual memory management in MS Windows Select 2 answers?What is the correct sequence of steps for enabling automatic virtual memory management in MS Windows? System applet in Control Panel -> Advanced system settings -> Performance -> Settings -> Advanced -> Virtual memory -> Change...
Which of the following steps should the technician take first to determine whether startup processes are responsible for the slow startup?Which of the following steps should the technician take first to determine whether startup processes are responsible for the slow startup? The technician should measure the time it takes start the system using a normal boot and compare that time against the time it takes for the system to perform a clean boot.
Which of the following would be the best recommendation for a minimum password length?In most environments, an eight-character password is recommended because it's long enough to provide adequate security and still short enough for users to easily remember. A minimum password length greater than 14 isn't supported at this time. This value will help provide adequate defense against a brute force attack.
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