The device registration errors in Microsoft Intune can be misleading. Here are some common errors you may encounter during the device registration and enrollment process. Show Error #1 Device not added This service is not supported Error: MdmAuthorityNotDefined This service is not supported, MdmAuthorityNotDefined, A connection to the server could not be established etc errors during an Apple device enrollment. In my case, it was a test device. I have used this device with different user account, Intune subscription etc. Possible solution / workaround
Error #2 Profile Installation Failed A connection to the server could not be established Possible solution / workaround
Error #3: Service not supported This Service is not supported Error: MdmAuthorityNotDefniend Possible issue / Workgroup
Error #4 Profile Installation Failed The new MDM payload does not match the old payload. Possible solution / workaround
Error #5 Profile Installation Failed A connection to the server could not be established. Possible solution / workaround
Error #6 Device Failed to enroll We encountered an error while attempting to add your device. this can happen because one or more of the management profiles were not accepted, or we encountered an issue processing the request. If a retry does not solve the issue, contact your IT department for assistance. Possible solution / workaround
Error #7 Could not sign in. You will need to sign in again. If you need this message again, please contact your IT admin. Possible solution / workaround
Error #8 This app is a device administrator and must be deactivated before uninstalling. Possible solution / workaround
http://www.amazon.com/dp/1849687447/?tag=packtpubli-20 How do I fix profile installation failed?A connection to the server could not be established." This problem can happen if an older version of Norton Family profile is installed on your device. To fix this problem, remove and reinstall the Norton Family profile on your iOS device.
Why does profile installation fail?The failure of profiles with certificates to install during Workspace ONE enrollment may occur for the following reasons: The devices that are being enrolled are not locked and/or offline. Previous enrollments are ahead in the queue to receive the profile and they have not yet successfully obtained it.
Why is Intune Company Portal not working?Make sure the app version is up to date. Make sure the Intune Company Portal app is installed and up-to-date on the device. If the error persists, use the Company Portal app to send logs to Intune or create a support ticket.
How do I reregister an iOS device in Intune?Go to the Microsoft 365 admin center, and then choose Users > Active Users. Select the affected user account, and then choose Product licenses > Edit. Verify that a valid Intune license is assigned to this user. Re-enroll the device.
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