Gigabit network connection adapter is experiencing driver or hardware related problems

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[SOLVED] Sudden ethernet cable not working

  • Thread starter 0is1n
  • Start date Nov 23, 2019

Nov 23, 2019 1 0 10 0

Gigabit network connection adapter is experiencing driver or hardware related problems

  • #1

First off I have a 60 ft ethernet cable routed through the attic of my house and my motherboard is an msi x370 gaming pro carbon.

So basically, yesterday morning when I turned my pc on there was no internet connection. This was weird because there was a green light beside my ethernet port (normally red if its not working).

I ran windows diagnostics and it is saying "The intel(r) I211 Gigabit Network Connection adapter is experiencing driver or hardware related problems"

Is this a problem with the motherboard and can it be fixed? Any help with this would be greatly appreciated

Gigabit network connection adapter is experiencing driver or hardware related problems

Gigabit network connection adapter is experiencing driver or hardware related problems

Oct 11, 2014 28,532 2,102 123,140 7,010

  • #2

Windows 10?

Try running Windows 10s' built in troubleshooters. The troubleshooters may find and fix something.

Download, reinstall, and reconfigure the network adapter's drivers.

https://downloadcenter.intel.com/product/64403/Intel-Ethernet-Controller-I211-Series

(Verify that the link is correct.)

Check both ends of the 60 foot cable: one end at the PC and the other end at the router - correct? Try another router LAN port.

Lastly, if you choose to do so - follow the cable through the attic. Look for signs of damage: rodent chews, kinks, something sitting on the cable, a staple or nail that has been pressing on the cable. Any sign of damage.

Make note of the specs printed on the cable - post accordingly.

Gigabit network connection adapter is experiencing driver or hardware related problems

Oct 11, 2014 28,532 2,102 123,140 7,010

  • #2

Windows 10?

Try running Windows 10s' built in troubleshooters. The troubleshooters may find and fix something.

Download, reinstall, and reconfigure the network adapter's drivers.

https://downloadcenter.intel.com/product/64403/Intel-Ethernet-Controller-I211-Series

(Verify that the link is correct.)

Check both ends of the 60 foot cable: one end at the PC and the other end at the router - correct? Try another router LAN port.

Lastly, if you choose to do so - follow the cable through the attic. Look for signs of damage: rodent chews, kinks, something sitting on the cable, a staple or nail that has been pressing on the cable. Any sign of damage.

Make note of the specs printed on the cable - post accordingly.

Gigabit network connection adapter is experiencing driver or hardware related problems

May 29, 2013 34,522 2,413 136,340 9,568

  • #3

Any time you have hidden wiring, I recommend getting a simple continuity tester like this -- https://www.amazon.com/Klein-VDV526-052-Scout-Junior-Tester/dp/B004CI9NRM It can verify that all 8 wires are connected and that you don't have anything crossed. Rodents do love to chew on wires.

If you have the ethernet port on the PC configured to 1GE rather than auto. If just one of the 8 wires loses connection, you lose connection. If you set the PC to auto then at least it will fall back to 100Mb.

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Usually the motherboard manufacturer includes a disc with the drivers. But most builds today do not have disc players.

So my best suggestion is to use a USB drive on a different PC and either download the drivers from their website to said drive or copy the drivers from the disc to the USB drive and then use that USB drive to install what you need.

I have been through multiple builds now so I have a portable BD/DVD drive that I can connect when I absolutely need to read (or write) a disc.

I would hope that in the future that Motherboard makers will include drivers on branded USB Drives. I think the value add would be excellent.

You can pick up a DVD drive from Best Buy for about $30.

In Windows, search for and open Device Manager. Double-click Network adapters, right-click the name of the Wireless Adapter, then select Update Driver Software. Click Search automatically for updated driver software. If an updated driver is found, follow the instructions to install it.
Follow the below steps:.
Type Troubleshooting in the search bar..
Select Troubleshooting..
Select View all on the top left corner..
Click on Network adapter..
Follow the on-screen instructions to run the troubleshooter..

What is Intel 82579LM gigabit network connection?

The Intel® 82579LM family of Gigabit Ethernet Controllers provides compact, single-port integrated physical layer devices that connect to the Intel® 6 Series Express chipsets.